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Dell XPS 400 USB Keyboard And Mouse Not Working

GGGRRR From everything I've read this seems to be a widespread problem with these series of computers, but I have yet to see any real solution. Unfortunately, normal DOS boot disks can't read our SATA drives, so you'll need a boot disk that can load SATA drivers. so far I have tried the following... - Unplugged, held power button for 30 sec, took CMOS battery out and let sit overnight w/o any power. I have seen this on more than one Dell in the past. his comment is here

Both mouse and keyboard work in other PCs, and of course the working mouse and keyboard from other PCs do not work in this one. You rock for all your help and suggestions though... FLPCNERDScom 633 007 visningar 3:53 Keyboard Failure. Dell USB only machine seem like a pain the ass but more often than not the trouble is due to some setting or choice of ports used on the machine or my response

The software comes in full functional limited time mode, so if you're budget constrained this won't cost you anything, although I recommend buying it ($80) if it works for you. Click here to Register a free account now! As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged Its more than likely the motherboard than the power supply, but sometimes if the +5v rail is failing on the power supply similar things can happen.

LONG STORY short, windows USB is not initializing FIRST when it first boot. Apr 3, 2008 #11 abasham TS Rookie Same Problem I just picked my Dell XPS 400 up from the GeekSquad for the same problem, we replaced the power supply, placed new Just for giggles open the case and look at....dont touch the motherboard.....there will be little round things on the board called capiciters look and see if any of them are domed I have purchased my last three systems from Dell (Dell 8100 2WKPF01, Dell XPS 140 JKTG91, Dell XPS 400 953NM91) 18:19:04 Mike Miller One moment...I'll go look! 18:20:28 E&A_Adrian thank you

Count to 15 and return to the left and middle covered again. Personally, I'm DONE with Dell... THIS IS THE SOLUTION. https://www.bleepingcomputer.com/forums/t/516405/no-ps2-ports-and-usb-mouse-and-usb-keyboard-failure/ Thanks in adavance!Click to expand...

Please help !!! Additional information is that their are two HDD's (10K RPM Raptors in a RAID-0 (I think) configuration... but that's not the case... I then rebooted the PC and let it go into WINDOWS normally.

I did not see this before I replied last. More Help Thanks so much for all your help first of all... flipit4uFeb 4, 2013, 4:15 AM Sorry for all the replies but I just want you to know that the problem is solved I believe at first the mouse wasn't responding still ps- PS/2 ports are so 2005.Click to expand...

In his case I suspect a hardware problem. this content I should hope that Dell's customer relations department reads these chat logs to get a pulse on their customer base. captjack5169Feb 3, 2013, 7:02 AM It sounds like a mobo failure. If still no joy, you could opt to purchase the exact same wireless mouse and keyboard she used to have which should require no new drivers.

I have removed it, waited for 24hrs but still did not reset. Keeping my fingers crossed! It's a Dell desktop running XPS 400 using Windows. weblink I don't know which USB files are critical or not, so I basically replaced everything starting with USB.

A balance check? 18:31:51 E&A_Adrian that is to make the part request 18:32:08 Mike Miller You mean a backorder? $240+ for a mother board is extremely high considering I can buy/build I have no warranty and it looks more and more like I'll need a new M/B. Stay logged in Sign up now!

Don't know why, some sort of timing issue I guess.

This seems to be a common problem with Dells. Without a keyboard I possess no ability to change that order. Does it work on another machine? it's one of those wheel-less mouses and just has a lazer under it or something lol just an LED to me.

Controller bad? #17 fr, Feb 8, 2010 AnonymouseUser Diamond Member Joined: May 14, 2003 Messages: 9,559 Likes Received: 53 I quick google search nets tons of identical complaints with the flipit4uFeb 3, 2013, 8:01 AM captjack5169 said: It sounds like a mobo failure. Usually you can't get into the BIOS with a USB keyboard and mouse (legacy support disabled) but you can get into the OS OK. check over here Charlie Charles 384 132 visningar 2:55 How to Fix Keyboard Problems - Längd: 3:08.

Not ideal, but not hell have to get used to it. #20 Nvidiaguy07, Feb 14, 2010 mikeh3 Junior Member Joined: Jul 14, 2010 Messages: 1 Likes Received: 0 Solution Found Thank you for using Dell Chat 18:00:23 System Connected with E&A_Adrian 18:00:33 E&A_Adrian Welcome to Dell Consumer Solutions Sales Chat! Let me know your results. Keyboard, Mouse Stopped working through KVM switch on Windows 8 More resources See also Win 7, USB keyboard/mouse stopped working Usb mouse and keyboard stopped working xp Keyboard and mouse stopped

Yikes this isn't looking very good. Logga in Dela Mer Rapportera Vill du rapportera videoklippet? Ok so heres a step by step way on how to fix the "KeyBoard Failure" now this will only work for Dells running XP! I took my friends xps400 home to fix and connected my usb keyboard and mouse to it (this computer doesnt have PS2 connections) and booted into windows.

Just to check this, you can put Puppy linux on a USB stick and you could try to get it to boot from that.